President's Day Q&A: Nathan Moore, President of Mary Kay North America
In honor of President's Day, we hosted a quick Q&A with the new President of Mary Kay North America, Nathan Moore. Read on to learn more about his vision for the region, and for facts you may not know about him!
What attracted you to Mary Kay more than two
I told this story in my first speech to Sales
Directors at Leadership Conference this year. My journey here began in
junior high school. One of my best friend’s father, Jim Hardin, worked
for Mary Kay in Sales Development. Jim thought it would be great fun to
pick up the carpool of smelly, 7th grade football boys in a pink
Cadillac. I’m not sure how Jim got his hands on one, but he sure
embarrassed his son by making a big scene picking us up one day after football
practice. On the ride home, Jim told us funny Mary Kay stories and spoke
fondly of Mary Kay Ash. It was evident he loved his job, his company and
the sales force. It made a huge impression on me at the time – to hear an
adult speak so affectionately about his job. After I got home, as the pink Caddy drove off, I remembered thinking I want to feel the same way about
my job. Of course I had no idea that one day I would be working for Mary
Kay, but here I am!
What is your favorite part of Mary Kay?
That is a tough one because there
are many. If I had to pick one, I would say my favorite part of Mary Kay
is our outstanding, one-of-a-kind sales force. They are what this business is
all about. Simply put, they are our “why.” Our sales force is full
of extraordinary women who I admire greatly. They are exceptional
leaders, extremely hard-working go-getters and have huge hearts. With an
unmatched ambition, our sales force is unstoppable.
What separates Mary Kay from other companies?
Our Mary Kay Culture – as David
Holl says, it’s our competitive advantage. Mary Kay has a rich heritage
and culture unmatched in other companies. This all started with our founder,
Mary Kay Ash – one of the most successful entrepreneurs of all time. From her strong values (God first,
family second, career third) to establishing The Golden Rule as a founding
principle of the company, Mary Kay Ash established the groundwork for a company that will stand the test of
time and continue providing empowerment opportunities to women all around the
We've heard you have three imperatives for Mary Kay North America. Can you elaborate on those?
I came up with 3 imperatives for
Mary Kay North America. 3 imperatives to ensure the future of Mary Kay is
greater than today:
1) You must be “ALL IN” for Mary Kay and the power of
direct selling to change lives
2) Take back our number one status in the U.S. -- I want to be number one in the combined skincare and color cosmetic categories.
3) Mary Kay’s words,
“Nothing happens until somebody sells something.” Through these three imperatives, we will build
alignment throughout the organization and the field and focus on getting our
awesome skin care products on new faces.
Where or in whom do you find inspiration?
I find inspiration in
many sources. My faith, my father and our NSDs come to mind. My
faith is important to me and guides me daily. My father because he was
the courageous game-changer that forever altered the trajectory of our
family. There have been countless times where I’ve been inspired and
lifted up by our NSDs – that would fill an entirely different blog!
What is your favorite Mary Kay anecdote or
moment from the last 20 years?
My very first
Leadership Conference after joining Mary Kay as a staff attorney in 1995 was
the 1996 event in San Antonio, Texas. I was able to watch Mary Kay Ash
speak to the sales leaders. It was a special experience. It turned out to
be her last speaking engagement to the sales force because she lost her voice
What is something our readers may not know
convinced my parents to allow me to attend the University of Hawaii for summer
school. To this day, I’m still not sure how I pulled that one off.
I put together a proposal that showed how my entire summer there, including
airfare, tuition, boarding and meals would be cheaper than a one week’s stay in
Waikiki. I guess I was destined to lead a sales organization!
tagged: Mary Kay, pink Cadillac, Sales Force, skincare, Leadership Conference, Q&A, color cosmetics, President's Day, three imperatives, University of Hawaii, Nathan Moore, The Golden Rule, Mary Kay North America, President, Mary Kay culture