In honor of President's Day, we hosted a quick Q&A with the new President of Mary Kay North America, Nathan Moore. Read on to learn more about his vision for the region, and for facts you may not know about him!
What attracted you to Mary Kay more than two decades ago?
I told this story in my first speech to Sales Directors at Leadership Conference this year. My journey here began in junior high school. One of my best friend’s father, Jim Hardin, worked for Mary Kay in Sales Development. Jim thought it would be great fun to pick up the carpool of smelly, 7th grade football boys in a pink Cadillac. I’m not sure how Jim got his hands on one, but he sure embarrassed his son by making a big scene picking us up one day after football practice. On the ride home, Jim told us funny Mary Kay stories and spoke fondly of Mary Kay Ash. It was evident he loved his job, his company and the sales force. It made a huge impression on me at the time – to hear an adult speak so affectionately about his job. After I got home, as the pink Caddy drove off, I remembered thinking I want to feel the same way about my job. Of course I had no idea that one day I would be working for Mary Kay, but here I am!
What is your favorite part of Mary Kay?
That is a tough one because there are many. If I had to pick one, I would say my favorite part of Mary Kay is our outstanding, one-of-a-kind sales force. They are what this business is all about. Simply put, they are our “why.” Our sales force is full of extraordinary women who I admire greatly. They are exceptional leaders, extremely hard-working go-getters and have huge hearts. With an unmatched ambition, our sales force is unstoppable.
What separates Mary Kay from other companies?
Our Mary Kay Culture – as David Holl says, it’s our competitive advantage. Mary Kay has a rich heritage and culture unmatched in other companies. This all started with our founder, Mary Kay Ash – one of the most successful entrepreneurs of all time. From her strong values (God first, family second, career third) to establishing The Golden Rule as a founding principle of the company, Mary Kay Ash established the groundwork for a company that will stand the test of time and continue providing empowerment opportunities to women all around the globe.
We've heard you have three imperatives for Mary Kay North America. Can you elaborate on those?
I came up with 3 imperatives for Mary Kay North America. 3 imperatives to ensure the future of Mary Kay is greater than today:
1) You must be “ALL IN” for Mary Kay and the power of direct selling to change lives
2) Take back our number one status in the U.S. -- I want to be number one in the combined skincare and color cosmetic categories.
3) Mary Kay’s words, “Nothing happens until somebody sells something.” Through these three imperatives, we will build alignment throughout the organization and the field and focus on getting our awesome skin care products on new faces.
Where or in whom do you find inspiration?
I find inspiration in many sources. My faith, my father and our NSDs come to mind. My faith is important to me and guides me daily. My father because he was the courageous game-changer that forever altered the trajectory of our family. There have been countless times where I’ve been inspired and lifted up by our NSDs – that would fill an entirely different blog!
What is your favorite Mary Kay anecdote or moment from the last 20 years?
My very first Leadership Conference after joining Mary Kay as a staff attorney in 1995 was the 1996 event in San Antonio, Texas. I was able to watch Mary Kay Ash speak to the sales leaders. It was a special experience. It turned out to be her last speaking engagement to the sales force because she lost her voice shortly thereafter.
What is something our readers may not know about you?
I somehow convinced my parents to allow me to attend the University of Hawaii for summer school. To this day, I’m still not sure how I pulled that one off. I put together a proposal that showed how my entire summer there, including airfare, tuition, boarding and meals would be cheaper than a one week’s stay in Waikiki. I guess I was destined to lead a sales organization!